-
1.What type of company is yours?
We are a traditional factory with over 30 years of experience in the handicraft weaving industry. We have been engaged in export business, serving both domestic and international markets. Our company boasts its own design team, a dedicated quality control (QC) team, and professional logistics services. We specialize in crafting various woven products using entirely natural materials, and we are committed to protecting the Earth and promoting ecological sustainability.
-
2.How can I place an order, and what is the delivery time?
You can place an order through our website or by contacting us via email. Our typical delivery time is approximately (delivery time). We encourage you to get in touch with us to confirm specific quantities and style prices before placing an order. We also regularly introduce new designs, which we share for free. We look forward to hearing from you soon and establishing a connection with us.
-
3.Do you provide customer support and after-sales service?
Yes, we offer comprehensive customer support and after-sales service, including (mention support channels and service offerings). We maintain detailed information about our products, and each shipment undergoes quality control (QC) checks to ensure top-notch quality. Of course, if there are any issues with the quality of the goods, we are proactive in addressing them, and we will continue to work on a resolution until the customer is satisfied. We track every order closely and provide dedicated customer service.
-
4.I have other questions. How can I contact you?
You can reach us through the following methods: Email addresses: info@handbraid.com; We will respond promptly. Please trust that we are a professional business team.
Get the latest price? We'll respond as soon as possible(within 12 hours)
